Managing actions in QCD

In performance management with the QCD module, use QCD actions to report issues. You can specify details such as the issue type, priority, criticality level, the reporter’s identity, and the person responsible for resolving it. In this article, lea...

Closing an action in the QCD module involves changing the status of the relevant action. In this article, learn how to close a QCD action. You close an action through the same interface as its creation or editing . To do so: Access the actio...

A QCD action plan is designed to structure and prioritize the actions needed to improve operational performance. It helps track progress, identify gaps, and keep teams aligned with strategic objectives. In this article, learn how to view your actio...

You can escalate actions at various levels within your organization for quicker decision-making. This escalation feature helps highlight issues or difficulties that need attention and escalate them to the appropriate responsible parties for effici...