Getting help
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Getting help

  • PDF

Article summary

Navigating and using iObeya effectively can sometimes require additional support or guidance. iObeya provides various resources and tools to help users troubleshoot issues, learn more about features, and get the most out of the platform.

Find out here how you can get help in iObeya:

In-Platform Help resources

  • Access the iObeya Resource Center directly from within the platform. This area typically includes a comprehensive knowledge base with articles, tutorials, and FAQs that cover a wide range of topics, from basic functionality to advanced features.

  • Tooltips and Onboarding: As you use iObeya, tooltips and onboarding guides may appear to provide context-sensitive help and tips. These can help you understand specific features and how to use them effectively.

Training and Webinars

  • Training sessions: iObeya may offer training sessions, webinars, or workshops to help users become more familiar with the platform. These sessions can range from introductory overviews to advanced feature deep-dives.

  • Webinars: access recorded webinars to learn about specific features or to get tips on using iObeya more effectively.

Documentation and Resources

  • User Guides: refer to detailed user guides or documentation provided by iObeya. These resources often include step-by-step instructions, troubleshooting tips, and explanations of features.

  • Newsletters & Highlights & Release Notes: check our newletters, highlights and release notes for updates on new features, enhancements, and bug fixes. This information can help you stay up-to-date with the latest improvements and changes in the platform.

Support and Contact

  • Contact our Support team or submit a support ticket here for help with specific issues or questions. Provide detailed information to facilitate a quicker and more accurate anwser.


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